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Prisma Health, Multi-Specialty Ambulatory Care Center (MACC)

A multi-specialty ambulatory care center (MACC) for Prisma Health was completed to house three tenants. The new 60,000 SF, two-story facility includes a main lobby, check in, entrance, lab, central supply and utility, and scope cleaning rooms are shared by the tenants.

Prisma Health Engages Stakeholders for Efficient Space Utilization

During the operational and space programming phase of the project, the design team collaborated with the client over a series of multi-day charrettes. Key stakeholders, front-line staff, patient representatives, and administration worked through operational needs, space needs, and clinical needs. Together, they focused on developing the on-stage/off-stage clinic module with shared support functions in a multi-specialty building.

Work efforts included market research, surveys sent to potential and current patients in the market and focus groups with some of the survey respondents. Clinical staff and administrators toured three comparable facilities to gain a better understanding of functional model options.

During design, user groups requested additional square footage, including a larger entrance lobby. But once they experienced the scale and proportions of the lobby during a virtual reality session, they changed their minds. The virtual reality session allowed them to experience the size of the lobby and agreed on the smaller size.

The Phase 1 buildout includes the urology, urogyn, and colorectal programs. Potential future phases include a urology expansion, an ambulatory surgery center, and an imaging center.