Spartanburg Regional Healthcare, Village Family Medicine

Village Family Medicine physician Christopher A. Smith, MD described the mission behind McMillan Pazdan Smith’s new design as a “retooling to create an experience for our patients from arrival until departure that will be efficient, nurturing, and a promotion of health.” Recognizing the impact of design excellence on patient care, our firm’s Healthcare Studio led a partnership between our design team, NXT Health, Spartanburg Regional Healthcare System, and Clemson University School of Architecture to rethink the built environment of family medicine.

Through a multi-disciplinary approach to planning and programming, the partnership developed a patient and family-oriented, process-driven practice that addressed circulation zones relative to clinical staff and patient traffic, maximized natural light and views to the exterior, and integrated wireless technology. The design introduced a new standard of innovation in an operationally excellent practice with optimized workflows and support for patients and their families through clear, intuitive design.